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Water Online

Giving you the ability to manage your water needs.
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Why does the Department of Water require me to have a licence?

The Department of Water administers the Rights in Water and Irrigation Act (1914) that provides for the granting of licences and permits to take water and undertake certain works. Further information can be found at water licensing.

Do I need a licence or permit?

Information on when you may require a licence or permit, types of licences and the licensing process can be found at the Department of Water’s Frequently Asked Questions. Refer to Exemptions for information on the activities that don't require licensing.

Do I have to apply or submit my request online?

No, you are still able to submit a paper licence application or planning advice request. You can download and print a licence application form or for planning advice requests you can contact the Department of Water’s regional offices.

Why does the Department of Water offer advice on planning?

The Department of Water is an advisory agency to decision making authorities and considers potential impacts on the State’s water resources from future land planning and development proposals. These include things such as drinking water source areas, watercourses and estuaries, floodplains and underground aquifers. Further information can be found at water and land use planning.

How can I contact the Department of Water?

For general licensing enquiries on the process or form, please contact us on 1800 508 885 or email licensing.

For general planning advice enquiries on the process or the form, please contact us on 1800 508 885 or email planning.

If you need help using Water Online, please see the Quick Reference Guides.

For technical issues related to the site please email help desk.

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